SHIPPING AND RETURNS

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"If you are not satisfied with your purchase, don't worry, within a period of "},{"type":"text","value":"14 working days","bold":true},{"type":"text","value":" from the day you receive the ordered items, you can exercise your right of withdrawal as follows:\nOnce you are logged in, follow the return wizard after clicking on 'request return'.\nWe will reply by email to your request attaching the courier label.\nOnce you have received the return acceptance email with the courier label make sure that:"}]},{"type":"list","listType":"unordered","children":[{"type":"list-item","children":[{"type":"text","value":"the product(s) are in their original condition, tags and packaging included"}]},{"type":"list-item","children":[{"type":"text","value":"a printed copy of the order or receipt is placed inside the package to facilitate and speed up the process\nPlace the label on the parcel and deliver it to a "},{"type":"text","value":"DHL ServicePoint","bold":true},{"type":"text","value":"\n"},{"type":"text","value":"For countries outside the European Union: Make sure you also receive the RMA formfrom ","bold":true},{"type":"link","url":"mailto:onlinestore@aku.com","title":null,"target":null,"children":[{"type":"text","value":"onlinestore@aku.com","bold":true}]},{"type":"text","value":" to affix on the parcel","bold":true},{"type":"text","value":".\n"}]}]},{"type":"paragraph","children":[{"type":"text","value":"If you have any difficulties, please contact us with your request by writing to "},{"type":"link","url":"mailto:onlinestore@aku.com","title":null,"target":null,"children":[{"type":"text","value":"onlinestore@aku.com"}]},{"type":"text","value":" or filling in the "},{"type":"link","url":"https://df9d9e-2.myshopify.com/pages/contatti","title":null,"target":null,"children":[{"type":"text","value":"contact"}]},{"type":"text","value":" form."}]}]}